FAQ's
Welcome toour universe. We’re so grateful to have you here—your journey with Dream Beautyis just beginning. Below, you’ll find answers to some of the most commonlyasked questions about your orders, our products, and our policies. If yourquery still floats among the stars, feel free to reach out. We’re alwayslistening.
🌙 Shipping & Returns
Gentle policies for your peace of mind.
When will my order arrive?
We aim to dispatch all orders within 1-2 business days. Once shipped, delivery typically takes 3–6 working days depending on your location in India. You’ll receive tracking details to follow your parcel’s journey home.
Do you ship internationally?
Currently, we ship within India. Our eyes are on the cosmos, and we
hope to expand to international shores soon.
What is your return policy?
We accept returns for unused, unopened items within 7 days of delivery. To initiate a return, reach out to us at care@dreambeauty.in with your order details. Please note, we don’t offer returns on opened or used beauty products due to hygiene reasons.
What if I receive a damaged or incorrect item?
If your item arrives damaged or not as expected, we’ll make it right. Contact us within 48 hours of delivery with clear images, and we’ll offer a replacement or refund.
✨ Orders
Your order is a ritual—we make it as seamless as your morningblend.
Can I cancel or modify my order after placing it?
Yes, if your order hasn’t shipped yet. Email us at care@dreambeauty.in within 12 hours of placing your order. Once shipped, changes are no longer possible.
Where can I track my order?
Once dispatched, you’ll receive a tracking link via email.
My order shows delivered, but I haven’t received it. What should I do?
Oh no! Sometimes parcels are marked delivered just before they arrive. Wait 24 hours, and if it’s still missing, email us. We’ll help locate your cosmic glow.
Do you offer Cash on Delivery (COD)?
Yes, we do. A small fee may apply for COD orders.
🌌 Products
Each product is a portal—a blend of skin-loving ingredients, intuitive design, and stardust.
Are your products vegan and cruelty-free?
Absolutely. Every Dream Beauty product is 100% vegan, cruelty-free, and consciously formulated. We never test on animals.
What skin types are your products suitable for?
Our formulas are crafted to harmonize with all skin types—especially sensitive, combination, and acne-prone skin. Lightweight, breathable, and nourishing, our products feel like a second skin.
How do I choose the right shade for me?
Our Celestial Glow Foundation comes in adaptable universal shades: Light, Medium, and Deep—each designed to embrace a wide spectrum of Indian skin tones. If unsure, drop us a selfie in daylight at hello@shopdreambeauty.com and we’ll help guide you.
Do your products contain parabens or silicones?
Never. Our blends are free from parabens, silicones, mineral oil, D5, and other harsh ingredients. Just pure, intuitive beauty that feels like you.